General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order.
Please allow between 12-60 days for your order to arrive. If more than 60 days have passed please email us at [email protected] to review the status of your order. Refunds will be handled through email if necessary.
Delivery Location
We accept orders from international customers globally. If we are unable to ship to provided address, the total amount will be refunded.
Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 15 business days of the date of your order. Business day means Monday to Friday, except holidays.
Please note we do not ship on Sundays.
Date of delivery may vary due to carrier shipping practices, delivery location, a method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at [email protected].